RetailMeNotReviews of community.retailmenot.com

Spend a lot of time to find a valid coupon.

This review is for the % cash back offers. I have found that about 50% of the time, I have to contact their customer service to receive the cash back. At that time, you need to provide proof that you actually made a purchase so keep your email confirmations. Also, they usually blame me for not following their link (which I always make sure to do) or the company for not notifying them of the purchase. They also make you wait 45 days before they will do anything. I guess they are counting on many people not remembering after 6 weeks especially since it's just a few bucks.

Update: The company did "reinstate" my account so I have changed from 1 star to 3 stars. I will wait to see how easy it is to redeem the e-gift card before I change the rating to anything better than average. I tried RetailMeNot after they were featured on the TODAY show and it was a complete joke. They are not giving you any deals...20% cash back = $0 because they refuse to pay, citing "...aggressive security measures in response to the recent creation of several new accounts." I only created ONE new account. If they meant in general, my question is how did they not anticipate being inundated by the creation of several new accounts when you make a point to be featured on the TODAY show? Perhaps they should rebrand as Brains-In-Our-Heads-Not. For legitimate savings and excellent customer service use Rakuten. They are always quick to respond to inquiries and actually produce results and pay you!