RetailMeNot Reviews | Read Customer Reviews of community.retailmenot.com

RetailMeNot Reviews | Read Customer Reviews of community.retailmenot.com

RetailMeNot reviews

Showing 47 reviews with 4 stars · Clear filters

Catherine
Sep 2, 2026
Fast response to questions asked
Fast response to questions asked
Response from RetailMeNotSep 2, 2026
Thank you for the feedback! We're glad to hear our team was able to answer your questions quickly.
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JEB
Sep 1, 2026
I would give RetailMeNot a higher score…
I would give RetailMeNot a higher score if they would credit my account faster. It takes forever to get cash back. I’ve seen molasses in January move faster.
Response from RetailMeNotSep 1, 2026
We appreciate your feedback and hear you loud and clear! Cash back processing can take a bit of time because we have to wait for the merchant to confirm the purchase and report any potential changes or cancellations. We truly appreciate your patience while we work to get those funds to you as quickly as possible!
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RichT
Aug 30, 2026
communicating about sale offers
communicating about sale offers
Response from RetailMeNotAug 31, 2026
Thanks for taking the time to share!
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Valued S.
Aug 29, 2026
In the past
In the past, I would have given them a 5 but I don't find it is as good as it used to be. Used to be very dependable and accurate but I find that is not the case any more.
Response from RetailMeNotAug 31, 2026
Thank you for your feedback! We appreciate you sharing your experience, and we hope to earn back that 5-star rating from you in the future.
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Cheryl S.
Aug 27, 2026
Only complaint is that it would be nice…
Only complaint is that it would be nice to know you actually qualified for rewards when you make purchase, rather than seeing $$ just appear (sometimes 2 months afterward)!
Response from RetailMeNotAug 27, 2026
Thank you for the review and feedback! We appreciate your patience while your cash back processes, because merchant confirmation windows vary, it can take some time for rewards to officially post. That said, we completely agree that clearer purchase qualification tracking would be a great feature, and we've shared your suggestion with our product team.
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Brian
Aug 27, 2026
Best shopping app from my experience
I mean it's cash back with seemingly no bigger catch than the rest of its competitors (just so you know what you're getting yourself into). A lot of the codes don't work, the website can be kind of laggy, sometimes purchases just won't go through and I won't get cash back. And yet, it's still the most consistently effective one I've used, purely for the cash back function.
Response from RetailMeNotAug 27, 2026
Thank you for leaving a detailed review and for sticking with us! We’re thrilled to hear that RetailMeNot is still your most reliable choice for earning cash back. We also hear you loud and clear on the lag, code issues, and tracked purchases. Our team is constantly working to improve site speed and ensure our promotional codes and cash back tracking are as seamless as possible. Whenever a purchase doesn't track automatically, please don't hesitate to reach out to our support team so we can help look into it for you. We really appreciate your support and feedback. It helps us build a better experience for you!
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Valued S.
Aug 26, 2026
Quick and easy and an added bonus of…
Quick and easy and an added bonus of cash back on purchases through the app. Received the money right away after initiating the transfer of funds from cash back.
Response from RetailMeNotAug 26, 2026
Thank you for the awesome review! We're thrilled to hear that getting your cash back was quick, easy, and seamless. Happy saving!
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Cynthia
Aug 25, 2026
Very often free money
Very often free money. Sometimes the codes are outdated but generally I find a deal.
Response from RetailMeNotAug 25, 2026
Thanks for sharing your feedback with us! We're glad to hear you're finding great deals and savings with RetailMeNot. We appreciate you taking the time to review us!
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