TYE J.
AWFUL!!!
AWFUL!!! CUSTOMER SERVICE WAS VERY UNPROFESSIONAL AND RUDE. Jessica was very rude when I was asking for assistance and it was so unnecessary. I will not be using this service again. In Response to RETAILMENOT I didn't activate cash back a couple of days before it was used it was 1 day before and I have proof of that. If an employee don't intend to be rude they shouldn't be rude, as I also have proof of that.
Response from RetailMeNotOct 4, 2021
Thanks for your review. We have reviewed your case and can confirm the activation was made multiple days before purchase. Unfortunately, purchases not made immediately after activation cannot be automatically tracked and do not qualify for cash back. Purchases need to be made right after the activation, and no proof of purchase was proved when requested. We do not intend to be rude and apologize if that is how you feel, but we do not have a way to issue a cash back reward without a corresponding activation.



