RetailMeNotReviews of community.retailmenot.com

My daughter is a nurse and needed new scrubs for Christmas. I selected a few on wearfigs.com and added them to my cart. When I was ready to to purchase, i entered the code from RETAILMENOT and was excited to see that all items were discounted by 20%. I then entered my personal information on the next page and then, suddenly, that code was no longer valid. I tried to enter it again, along with others from RETAILMENOT, and it errored out saying that codes cannot be used at this time. SCAM!!! I wonder if this is some plot to lure you in and hope consumers will continue with the purchase without the discount.

It’s painfully obvious that many things have really gotten bad over the last 2 years. Retailmenot is no exception. Been a pleased member forever but in the last week I’ve gotten hosed twice. Customer service didn’t bother to respond in 1 case and just “Passed the Buck” in the other case. Aside from the $55 in rewards I should have received…What’s most frustrating is the time wasted chasing answers afterwards and missed opportunities. Consumers could have used other Cashback sites if they would have known the offers were not going to be honored. It’s a shame that good things don’t last forever. I won’t be rolling the dice with them again for awhile. Response to your response; Of course I’ve reached out to Costco. Several times in fact. The point is that I should not have to waste my time as the “Go-Between’. Aggravating to receive yet another Pass the Buck reply. ** I still have not received any feedback on the other Sam’s Club 8% Cashback debacle…

Used their link to sign up for Verizon Wireless account. I opened up the account and was told I do not qualify for the $85 rebate. I read all of the stipulations and emailed them. I was told I did not make a purchase although it was nothing about making a purchase. It said when you open an account with Verizon. That is extremely deceptive. Topcashback offered the same offer and would have given me the rebate as it stated that you could bring your own device. No where on RetailMeNot agreement did it state that you had to make a purchase of a new device to get the promo. I have been a user of RetailMeNot for years and I am disappointed.

They love to tell me that my incident(s) are isolated. Implying that my acct is not important enough for them to address it. They claim that the stores are the ones that notifies them of the purchase. But that's false. They are relying on the ability track the purchase from the customer's end. They claim that they can't track the purchase. So you have to self-report it to them. But, it's highly likely that they are able to track the purchase, get their commission and tell the customer that they couldn't track it. Why else would they not want to help you solve this tracking issue? Their response is that it's an isolated incident. What company doesn't want to help customers access their website? A company that rather cheat the customers than pay them. Bitdefender keeps blocking the dealfinder extension. It's labeled as a suspicious connection with an unmatched certificate alerts.endorse.gg. Also, there was this one time that I reported a purchase for an item. This was my 2nd time purchasing this item. I returned the 1st purchase. Then days later, I bought it again and informed RMN about the purchase. About 2 days later, my RMN acct indicated that I returned the purchase. I never informed RMN about the purchase that I returned. So, how did they obtain knowledge of that purchase? It had nothing to do with them. I had to re-inform them of the purchase. All of this is not worth the minimal reward. RMN gained knowledge of a purchase that I did not share with them.

I didn't even subscribed. They've combined my email as name.surname(at)company.domen from my github account. This is not my email but I can read their letters because I have an access to "lost" folder (i.e. all emails sent to illegal.address(at)company.domen). I consider their letters as spam. I unsubscribed but they still send their letters to the address they think is mine.

They started the Cashback a few years back and it rolled out fine but it seems now they take the money and find a reasons not to pay the customer their fair share. Here's a few things: the phone line they have for years, never gets answered. After you appeal, they still tell you the same thing, without any further explanation. Meanwhile, they are getting paid by the merchants and running away with the money. Coupons are terrible these days. Don't even bother. There are much better cashback portals out there that actually pay out like Rakuten, Befrugal and much more. Rtmn is a scam and everyone should stay away. They will reply to this acting all innocent...

I set up the account and the cash back process into my Retailmenot account but as I live in Australia, it won’t accept my phone number to send the verification code through. This leaves me with no way to access the cash back. Perhaps if I was in USA it would work but there should be a warning that it won’t in Australia (or other countries?)

I have called customer service and emailed them for four days and have not gotten a response back on how to rectify my phone number validation issue because I have a new number and your system will not validate my rewards with my new number. Everytime you try customer service they are offline or you get voice mail..This is just awful to say this company wants to resolve your issue but never responds back to your inquiries