Shelley J.
Very poor, nonexistent customer service
I ordered 3 shirts and I did receive them, however two are too big so I have reached out to the company for an exchange. I have gotten no response at all. I cannot stand poor customer service. I wish I had seen all the negative reviews prior to ordering.
Response from ComfortholicJul 19, 2026
Hi there, We’re very sorry to hear about your experience and the frustration caused by the delay in communication. We sincerely apologize for any inconvenience. Because our shirts are made-to-order, we are unable to accept exchanges or returns for sizing issues if the items were produced correctly according to the order placed. We understand this can be disappointing, and as a courtesy, we offer a 35% discount for reordering the correct sizes using code **CH35OFF**. We truly appreciate your feedback and will use it to improve our customer experience going forward.




