Cometly is the smart way to track, analyze and scale your Facebook ad campaigns. We help Facebook advertisers profit more from their ads by providing them better ad attribution, analytics, and decision making insights.
Cometly (cometly.com) has 93 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
cometly.com
Website
cometly.com
Category
Internet & Software
Location
Newtown, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 40% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Essential to save time, maximize ROI, and scale your business!
Cometly has been absolutely essential and a huge game-changer! I've used Cometly for over a year now and it has proven to be the most accurate, reliable, and intuitive tracking tool I have used to make informed, data-driven decisions.
Customer support has been very attentive and competent whenever I have needed them. Founders are always looking to see how they can better help their clients succeed- from consistent updates for faster data to areas such as integrating more platforms so we can expand our business.
I wholeheartedly recommend Cometly to anyone seeking to optimize their ad spend and make data-driven decisions confidently. I will definitely be a long-term customer!
JD
Jennifer D.
A Competent and Ever Evolving Platform!
Cometly is continuing to better its self through diversification to other platforms. This is a must when your business is always looking to expand into different markets through "new to you" platforms. Every small issue I have had (and they are not many) has always been met with professionalism and competence. I appreciate this and am always great-full for their support and knowledge.
AD
Adam
Worst attribution software compared to Hyros, TW and wetracked
The worst experience in a long time...
Tracking on regular shopify pages are not that great, I was getting around 75-85% of my purchases tracked. Which isn't too good when paying 5k with no guarantees (like hyros) or any way to get a refund. Support is bad, you get like 1 reply once per day(AT MOST), via chat. Takes ages to actually get any help. Can't book a meeting unless you demand a refund lol.
When they eventually do reply it's with an article, and then they start explaining their top of the line tracking systems and fingerprinting etc. Then they just tell you to wait and the tracking will get more accurate( believe me it wont).
So service is bad, price is high, no guarantees, you have to pay for an entire year so you're basically stuck and then the racking is terrible as well.
But then on top of that, if you're going to be using funnels outside of shopify like click funnels or funnelish etc. IT DOESN't WORK AT ALL. But they won't tell you that.
On funnels, tracking is like 50%, which means FB is way more accurate anyways. It can't track the value of the purchases so you can't see CPA, ROAS, Sales etc.
I've been trying to get help for like 2 months, they say everything is set up correctly. But it still don't work, which basically means the software is just trash. Then they tell me to use the standard FB integration instead, but still no refund.
At this point I'm basically their guinea pig, since I have to try like 3 different solutions that MIGHT work. I didn't buy a 5k program for it to not work and then have to be your test person for new updates. It's supposed to just work...
I was told i needed to install a new third party program called Zapier, that would send events from my funnel, to Cometly so they could track it. Something Cometly should be able to do on it's own... Still that didn't work and i got like 20% tracking.
Overall wasted $5,000 and about 2 months of back and forth. If you're using regular Shopify pages, it works OK, but you'll get better tracking elsewhere for a cheaper price. If you're using funnels they will gladly take your money but not tell you it doesn't work.
Response from CometlySep 27, 2024
Thanks Marcus but we have absolutely no record of you being a customer at all. Leaving fake reviews is harmful and inappropriate.
YC
Yoyo C.
Pay $500 upfront and no trial period
Title: Disappointed Small Business Owner's Experience with Cometly
Review:
I recently had an unfortunate experience with Cometly, and I wanted to share my thoughts to help fellow small business owners make an informed decision. At first glance, Cometly seemed like the perfect solution for the features I needed, but the pricing structure left a lot to be desired.
One of the major drawbacks of Cometly is the lack of a trial period. As a small business owner, every dollar counts, and investing $500 without getting a chance to test the software beforehand was a significant risk. Unfortunately, this lack of a trial period meant that I had to make a decision based solely on the promises made by Cometly's marketing materials.
Moreover, Cometly tries to mask this issue by offering a 60-day cancellation option. While this may seem like a safety net, the problem is that you're required to pay $500 upfront. If the software does not meet your needs or expectations, you're essentially out of luck and out of $500. It felt like a double-edged sword, where I had to take the risk of investing a significant amount without knowing if the software was truly suitable for my business.
Transparency and flexibility are crucial when it comes to choosing the right software for your small business. It's disappointing to see Cometly adopt such a pricing model, which can be burdensome for small businesses with limited resources. It would have been more customer-friendly if they provided a trial period or a more flexible payment structure, allowing users to evaluate the software's suitability before committing to a substantial investment.
While I cannot comment on Cometly's actual software features, their pricing approach left a sour taste in my mouth. As a small business owner, I urge others to carefully consider the risks involved before committing to such a significant upfront cost. Exploring alternative options with more flexible pricing and trial periods might be a more suitable choice for small businesses seeking dependable software solutions.
Overall, my experience with Cometly was regrettable, primarily due to the lack of a trial period and the upfront investment required. I hope this review helps others make an informed decision when considering Cometly for their business needs.
Response from CometlySep 27, 2024
Thanks YoYo - we have absolutely no record of a "YoYo" being a customer at all. Leaving fake reviews is harmful which maybe that's your goal if you're a competitor of ours :)
DT
don T.
Cometly is by far the best tracking…
Cometly is by far the best tracking software I have used. I use it to track ads across multiple platforms. It makes getting the information I need so simple and it is all available in one spot.
DR
david R.
Cometly does an excellent job of…
Cometly does an excellent job of accurately tracking my facebook sales. I highly recommend it to all of you. You'll be very pleased.
Also Cometly have an exceptional support . they are very responsive and friendly
TR
Travis
A must have for tracking Facebook ads
After using Cometly for about 3 months now, I can't imagine running Facebook ads without it. From start until now, it has been a complete game-changer for me. Very easy to get set up and has great support to help with any questions you might have along the way. For someone new to running ads I love how they made the dashboard very similar to Ads Manager, incredibly user-friendly! Being able to accurately track KPIs has helped me a ton as a beginner. I can now make informed decisions as I now know exactly which ad sets sales are coming from. Ads Manager doesn't even come close to giving me the accurate data that Cometly does. Highly recommended for any running affiliate marketing offers. It saves you time, money, and any feeling of "flying blind" running ads. I can't imagine running ads without it!
FL
Fidel L.
Cometly is a must have
I love how Cometly is user-friendly and cleaner to look at as opposed to the Facebook ads manager dashboard. It's also sweet how the Cometly team will constantly check in to see if you are satisfied with the software and if you need any tips or help. It would be a nightmare running Facebook ads without Cometly and I'm happy with the service & connection I've made with the team.