Marcus
So much potential
So much potential. system and platform is great and they have come a long way. Features new dashboard is awesome. BUTTTT. Support is terrible. I wait sometimes days to get a response. It so hard to get a hold of someone. Truly disappointing considering the high costs you would think you would be able to get better support. Get better support!!!
Response from CometlyAug 21, 2024
Hey Marcus - We don't see any support requests from you. We have excellent onboarding support and a help center that has step-by-step videos, you just have to read through the articles and watch the videos to get your problem solved: https://help.cometly.com/en/ - Or you can always chat into support and we typically get back to you in 1 business day. This feels like a fake review for everyone reading, check out G2 where they take an extra step to validate review posts.



