ComcastReviews of comcastbusiness.com

Comcast charged me fo service they can not provide left the cord across my yard for over week and still there they don’t even have equipment ran in my new hoa so they lied as well and 100 up front and charging me for a service currently that they can not provide me anything is better than this company had same issue 10 years ago but my wife was being nice second chances are for companies with good customer service this isn’t that avoid at all cost

Unable to cancel service. Multiple technical issues, called to cancel service promised better service and lower monthly payments, signed new contract with new payment deal ut kept charging as before without improvement. Called multiple times again, told we are resolving issue in a week still no change. Comcast is a scam service

False narrative p**** sales people the first thing they do when they talk to you is how much is your budget they don't even tell you what the benefit is they just blah blah blah how much money how much money they're not listening false narrative not recommended at all especially for my ministry of godspeed 28 ministries stay clear this company your business on alibaba.com

New customers stay away!!! Do not use this service. Horrible treatment, especially from Sandro, and impossible to contact.

Insane lack of customer service. They admitted to me on the phone that after a contract ends, they continue to raise the prices until you call them. When our contract ended it went up from $155 to $175 and now to $205. I called to see why no one informed me that the contract was up and what they can do to get us a better price. They refused to give any credit and they refused to put us on a new contract with any discount unless we open a new phone line.

Comcast is horrible, they are charging over 300 a month for just Internet. They made a mistake on my account and will not correct it, and charged 1200.00 because of there mistake. And now there are charging me over 300.00 a month for there mistake. Avoid them at all costs. They junk. Customer service is a joke.

We have had ~8 outages in 6 weeks lasting 2-6 hours. We have lost thousands and thousands of dollars and I have just wasted 3 hours of my life trying to speak with someone to get help. The response varies from it's your equipment (I've been notified each time it's a system-wide outage from the network not my equipment) to let me transfer you do a different departmetn. I've been transferred around about 10 times with no help. Do not sign a contract with them. You will 1) not get the support as a business that you need and 2) potentially lose so much money because of reliability.

I have called them 10 times this month alone- each time spending over 1 hour on the call. I switched the Comcast business because I was told I would have a dedicated rep. Not true. Rep never responds nor calls back. Only chain emails with “ how am I doing” NOT WELL! I’ve been overcharged again for Comcast voice which I never signed up for. Last call was “ I’m not sure why it keeps being added but it shouldn’t be on there and your bill would be corrected” NOPE. Called two days ago and told again “ your bill will be corrected to around $80 to the amount it should be yet charged $140. Outrageous lot poor customer service. Loyal member for over 5 years. Calling AT&T tomorrow