ComcastReviews of comcastbusiness.com

DO NOT USE THEM. They make mistakes with your account then blame your for the mistakes and can only help over the phone then complain that you did not send backup documents. How am I supposed to send documents over the phone. HORRIBLE TO DEAL WITH!

I called to cancel my business service today and was told I have to wait 30 days to cancel. I don’t have a contract and this is a total rip off so Comcast is actually getting an extra month service from me when my business is already closed. This is corporate greed that it’s worst and I will never go with Comcast again Stay away.

This is terrible company! They told me after 15 years of being a customer I would have to drive 45 miles to the UPS store to return their equipment. This company had no problem bring the equipment but now the burden on getting them their equipment back. They should save a few more pennies on their broken English speaking customer service and hire some Parrots they can repeat the same lines over and over and will have no idea what your saying.

I would put a zero if I could. Came in on a Monday, no internet after over 5 years with them. Called and stated our auto ACH was turned off and sent to collections. No reason why, just off. No communication at all even attempting to alert us. Poor gal was very helpful to her limit, but if you run a business that runs solely on the internet, I'd look somewhere else.

Worst customer service ever jesus christ. Transfer here and there. And then I CANT EVEN UNDERSTAND THE PERSON HELPING ME WITH THEIR THICK ACCENT. So hard to do anything with these guys. Literally on the phone right now and I cant even get a human on the phone. jfc.......

Constant spam. I recieve 5+ letter per WEEK from comcast business, despite the fact that I already use their service. They are disguised in important looking envelopes saying "time sensitive, open immediately" and other seemingly important vague labels. I have called them multiple times and filled out there online form to remove myself from mailing list. Still receive dozens of these per month. Makes zero sense.

I want to pay a flat rate for Internet connectivity indefinitely. I do not want to call your representative every two years to play a numbers game. I want a solid rate that lasts indefinitely. This is not a discounted contractual rate that spontaneously results in marketing phone calls and my time being wasted when it is about to expire. All I need from a service provider is the service, not a game to keep the price reasonable. I am more than happy to find an alternative provider now that there is one available.

At this point, i can't even review the service. What i can review is custumer service. I made a request and someone reached out mentioning a survey of land, said they'd get back to me in roughly a week, never heard from him again, despite my attempts to reach back out. If you can't appease to your customers and at least take acknowledgement, what kind of business are you?