ComcastReviews of comcastbusiness.com

Horrible Business and Customer service Thieves. Since May 27 2025 been ongoing to the point I had to cancel all my service and go to someone else. CBM keep charging me $100 and never sent a billl as to what this is. Turned off my phone service so I had to pay it to get my phone back in order to port it over. I had an attorney request bills and they still have not sent a bill to justify this random $100 charge. I went out of the country and the Global pass was to be $30 plus tax. I end up with a bill for over $300. After going to BBB and having an attorney send a letter requesting they remove all my cards and send me paper bills and doing eBil through my bank THEY REFUSED all of it, they have no accountability, they feel they are above the law and still can operate stealing money from people without any written proof. I hope there will be a class action lawsuit to stop them from tying contracts forcing customers to provide them with our personal or business bank account routing and checking and savings information or personal or business debit cards in exchange for doing business with them. Its our right to PRIVACY our RIGHT to choose the method ourselves of how we want to pay them. If my bank shows they do ebills then ebills must be accepted. They refused to accept ebills and the EBill amount throught my bank is not the same as what I show logging in and I mailed a payment in and they put it towards my Business Internet account instead of my Mobile PHone and now AGAIN saying I'm past due and still trying to charge the Closed Card on file and won't allow thsi card to be removed unless I ILLEGALLY give up my privacy rights and give them another Bank Routing number or Debit card. This company has misrepresetned themselves to the highest level of RICO. I have a right to privacy, no bills to my email, no bills to my home, just do business through my bank and that is my right. Don't use them for Phone Service, Xfinity Internet , nor Business MObile service. its horrible.

Increasing price every year, low internet speed, disconnect from internet million times, do not recommend for business

Worst customer service, rude and pushy I been with them for 16 years on the business paying unnecessary fees and bills up to $470 per month and now after I complained about my internet service being super slow they wanna put me on another contract, no thanks Im getting 35 mbp internet for $75 a month which you can get it with atnt or t mobile for only half of the price

Customer service is horrible! They lie, are very manipulative. They do not understand the Customer knows they have the ability to help but refuse after being on hold for over an hour. They hang up in your face. Talk to you aggressively if you are frustrated. It's the absolute worst

this has been the worst experience with a company. To say they, the rep, lied is an understatement. If you can find another service provider you should definitely do it.

Comcast is by far the absolute worst company to deal with. If you just need something simple and basic, they can probably take care of it smoothly, but you will be paying a very high cost. I only hope that issues don’t come up for you, including switching addresses, changing services or altering the current service. Their employees in customer service, though very hard to contact and harder to get a good representative, routinely pass the buck to another person or department while saying there is nothing they can do. Don’t even think about signing up for their Comcast business! If business needs change, you will ultimately be paying substantially higher prices than other companies or be handcuffed with a long contract that will be renewed if ANY changes occur. It is absolutely NO wonder why Comcast has lost about 200,000 customers since the beginning of 2025 (8 months ago). There are MUCH better companies out there who can provide the same product at a lower cost than Comcan’t. GO SOMEWHERE ELSE or you most likely will regret it.

Stuck me with an extra month of service when I called to cancel and then even charged me an extra $50 for the last month as well. None of which I was notified about. BUYER BEWARE.

Customer Service is horrible