Virginia M.
It supposed to be high speed internet
It supposed to be high speed internet, yet the service is horrible. The internet disconnects several times daily.
Comcast is listed under Computers & Phones.
Comcast (comcastbusiness.com) has 151 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 143 reviews with 1 star · Clear filters
Virginia M.
It supposed to be high speed internet, yet the service is horrible. The internet disconnects several times daily.
LYF Nails & S.
There will be double charge for disconnecting even no contract!!!! Be aware before you sign up for this. I got transfer from previous owner, never got any mention about 30 day notice of cancellation. And now when I tried to disconnect (no contract), got extra month charge because of that. I am glad I switched.
KEVIN G.
Comcast BUSINESS MOBILE service is the absolute worst cell phone provider experience I've ever had... 60min+ customer service wait times... no porting capability with their live agents...changing service level with them is INTENTIONALLY a nightmare..STAY AWAY
Navi S.
Deceptive company with unethical practices. I have been paying over $500 a MONTH for home service described as "Comcast Business," which is ridiculously high. I have contacted Comcast Business SEVERAL TIMES and asked for a revision of contract and was promised a reduction to $300 a month, but it has never been activated. I am FED UP with this robbery. Comcast Business should be ashamed of their thievery and deceptive practices. NEXT STEP: Call an attorney to sue for breach of contract....
Julie
I normally would not do this but when a business tries to take advantage of a client, it drives me nuts. Comcast Business Internet is the worse. My contract was dated 10/10 and I have never had fast service. (They have been here at least 3 times). And it was very expensive. Over $150 a month. I tried to cancel today and they wanted to charge me a penalty since I was cancelling before 10/15. Again, contract dated 10/10. I will be calling back on 10/10.
V M.
Sold my business end of August. Call Comcast to cancel and they told me to do a "transfer of financial responsibility" instead. It has been 3 weeks, and none of the reps are competent enough to get this done. Asked to close the account and they said that's 1 more month. That means I am forced to pay for internet 2 months past the date my business was sold. Just a horribly incompetent team and overpriced internet.
Big Kahuna Marine & T.
Called comcast business to cancel my internet today and had the worst representative I have ever encountered by the name of Symone. She was rude and wouldn't let me talk. Kept interrupting me when I was talking. Then she tried to sneak in a 1 year contract on the phone line like I am some idiot that doesn't read. I called her out on her crap. Long story short, Comcast trains their reps to do this wrong doing to people. Pure evil. I will never go to comcast for any services ever again.
Jesse S.
Hello, I am very upset. I have used comcast business for over 6 years now. I was informed by the sales rep that I would not be charged an early termination fee if I moved to a location that was not supported by comcast. I moved to DE and had comcast business out to the location and they said they do not support the address. I retuned my modem and I called comcast business to inform them expecting a smooth process. Instead they refused to close my account and I am being charged an early termination fee of $560. I told them to pull up the phone conversation I had with the sales rep to show I was lied to. But they said they don't keep the records. As a long time customer I am very upset with the situation. I feel I was lied to and scammed. I purposely asked that question since I knew I would be moving soon. I never would have signed up for the service if they had told me the truth.