Combatfootwear Reviews | Read Customer Reviews of combatfootwear.com

Combatfootwear Reviews | Read Customer Reviews of combatfootwear.com

Combatfootwear reviews

18 approved reviews, newest moderated first

Gregg C.
Jan 9, 2026
Combatfootwear's product range is broadly comprehensive and their customer service would be six star if there were such a thing.
Combatfootwear's product range is broadly inclusive. Their customer service staff is knowledgeable, and patient, and persistent in finding workarounds for complex orders which require special attention. Lots of people sell boots, but many of them just want to take your card and ship their goods. Combatfootwear really earns your business by helping you find what you really need.
Response from CombatfootwearAug 18, 2026
Gregg, thank you for such a thoughtful review. We truly appreciate your recognition of our team and the time, patience, and product knowledge we bring to helping our customers find what they need. Providing that level of personal service is important to us, and it means a great deal when a customer takes the time to acknowledge it. It was a pleasure serving you. Thank you for trusting CombatFootwear with your business. We’ll be here with the same commitment and service whenever you need us again. Customer Satisfaction Team Combatfootwear.com
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Jordan E.
Dec 8, 2025
Excellent customer service and great…
Excellent customer service and great price!
Response from CombatfootwearAug 18, 2026
Jordan, thank you! Great service and a fair price is exactly what we want you to walk away remembering. We appreciate you choosing CombatFootwear.com and taking a moment to share your experience with us. We’ll be here whenever you need us again. Thank you, Customer Satisfaction Team Combatfootwear.com
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Lt. J. R.
Aug 12, 2025
Perfect Fit and Fast Service – Highly Recommend!
I recently purchased a pair of Under Armour military boots, and I couldn’t be happier with the experience! The customer service was top notch- the representative was incredibly helpful in guiding me to the perfect size, and the boots fit just right! Shipping was lightning fast, and the quality of the boots exceeded my expectations. I'm definitely a satisfied customer and will absolutely be shopping with them again. Huge thanks to the team for such great service!
Response from CombatfootwearAug 13, 2025
Hi Lt. J. Rogers, Thank you so much for your kind words! We’re thrilled to hear your Under Armour military boots were a perfect fit and that our team could help guide you to the right size. Providing fast shipping and top-notch service is always our goal, and it’s wonderful to know we exceeded your expectations. We truly appreciate your support and look forward to serving you again in the future. Stay safe, and thank you for choosing Combatfootwear! Best regards, Customer Satisfaction Team Combatfootwear.com
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Natalia B.
Aug 7, 2025
Why don’t they answer the phone?
Why don’t they answer the phone?
Response from CombatfootwearAug 13, 2025
Hi Natalia, We’re sorry you had difficulty reaching us by phone. We understand how important prompt communication is, and we do our best to answer every call as quickly as possible. As a small U.S. based business supporting hundreds of military and law enforcement professionals, we take great pride in providing attentive service to every customer. We appreciate your feedback and will continue to look for ways to improve our accessibility while ensuring each customer receives our full attention. If there’s anything further we can do for you, please reach out to us directly. Best regards, Customer Satisfaction Team Combatfootwear.com
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Claudio
Jun 12, 2025
Poor client service
Bad client service, u cant cancel a order, they dont tell u that u will pay taxe, bad insensitive on the policy. All problems at your charges, u should not buy from that shop ! My reply : 1. i email the sam day, liar.. 2. Your goodwill? that i force them to do by insiting in a long exchange of email 🤣 3.policies that no one read, a good shop advice and make pay the supplement fees lf shiping before not making it discover to the client after. 4. Talking bad to your staff and treat ? I didnt used any insulting or treat, just insisting to get refunded .. 5. Asking for refund or to apply the 10% discount of new member = fraudulent behavior ? 🤣 By the way they email me to say that they cancel the reduction because iam a little boy that go cry on trustpilot 🤣
Response from CombatfootwearJun 13, 2025
We have clear policies in place designed to protect both our customers and our business. In this case, the customer initially requested to cancel their order more than 24 hours after placing it, upon discovering a promotional code. Despite the timing, we honored the discount as a gesture of goodwill. Unfortunately, subsequent interactions included inappropriate language and repeated threats directed at our customer service team, despite multiple warnings. The customer also threatened to initiate a fraudulent chargeback and later refused to pay the required customs and import fees, continuing to make demands through threats. We strive to support our customers respectfully and fairly, and we remain committed to upholding our policies while ensuring a safe environment for our team.
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Diana
May 19, 2025
They will not respond to request for…
They will not respond to request for returns. Boots were wrong size. Ordered man's size, they delivered in women's size. I had them delivered during bootcamp. No way to get them before bootcamp was over and now they won't answer or give me return authorization info.
Response from CombatfootwearAug 13, 2025
Hi Diana, We’re sorry to hear about your frustration and we appreciate the opportunity to clarify the situation. When you reached out to let us know you needed the boots urgently, we upgraded your order to express shipping at no additional cost to help ensure they arrived in time. When the order arrived, you let us know that you had received the men’s size you ordered, but that you actually needed a women’s size instead. We provided our return instructions, but unfortunately, the boots were never shipped back to us for processing. While we strive to make every order correct and every return as smooth as possible, we do rely on receiving the item back in order to process a refund or exchange. Best regards, Customer Satisfaction Team Combatfootwear.com
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J. D.
Apr 18, 2025
Boots broke during break-in
I ordered a pair of boots about a month ago. During the break-in process some of the stitching started to unravel. These are pretty good quality boots, but it seems like something went wrong with this one pair. I took some pictures and described the problem and Combatfootwear.com was willing to work with me to solve the problem. Communication was timely, painless, and everything worked out fairly quickly. I would buy from them again.
Response from CombatfootwearMay 20, 2025
Thanks so much for sharing your experience! We're really sorry to hear about the issue with the stitching, but we're so glad we could help get it sorted for you quickly. It’s awesome to know you felt supported throughout the process—our team is always here to make things right. We really appreciate your understanding and are pumped to hear you’d buy from us again! Thanks for giving us the chance to make it right, and we look forward to helping you again soon! Best regards, Customer Satisfaction Team Combatfootwear.com
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Aaron M.
Jan 19, 2025
These guys are awesome!!
These guys are awesome!!! Very knowledgeable staff and very understanding. I needed boots before leaving the country, they went above and beyond to help me, and they got the boots to me in time. Thanks!!!!!
Response from CombatfootwearMay 20, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both, our shipping and customer service. It’s wonderful to know we could help you find the perfect boots that meet your uniform requirements. We truly appreciate your feedback and look forward to serving you again in the future! Thanks again! Best regards, Customer Satisfaction Team Combatfootwear.com
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