ColourpopReviews of colourpop.com

I never received my package, I asked for help on customer support and they just told me to wait, it's been a month and 10 days.

I did an order and they didn’t send two of the products that I ordered. When I emailed colourpop they said they can offer me a voucher that I can only use on full price items instead of receiving a refund even when they were the ones at fault don’t recommend.

I am very unhappy, every time I order (it's the second time) the Colour pop products take more than a month to deliver. I had to contact their customer service during my second purchase from them (I hadn't said anything during my first order because I told myself that this kind of thing can happen from time to time) It was too much. It's a shame because there are products that I would like to order but the delivery in France sucks.

Loyal customer for 3-4 years. The moment I needed customer service help because a foundation was darker than it seemed on the website, they basically gave me the middle finger and walked away. They claim that they absolutely make no exchanges/returns due to the lower price of their products. Hmm, I get that, but having a little bit of tact as a business would help you keep customers around and attract more. A customer who has spent hundreds on your products over a few years suddenly needs your help with something, but you were too nasty about it. Sadly your greedy attitude made me not want to purchase anything ever again.

Hi Your shipper DHL did not avail to deliver in Bangladesh. Request to you, pls improve this. Thanks

My make up didn’t arrive, I try to solve the problem but USPS told my that my items are lost! I’m so angry!!!!!! That’s incredible, I always buy at other companies and my make up arrive!

I ordered my Colorpop Order a month before they decided to collab with a hateful and Transphobic Writer. If I had known this prior to my purchase I would not have bought from them. That being said: The products are ok. on the same level as similar products in the same price category. I will take my business to other small indie brands that do not support people who promote hatred and misinformation against marginalized communities.

I have been a loyal colourpop customer for a while now. The foundation, the eyeliner and glitter have been a staple in my makeup routine every day. I loved fourth ray beauty and it was my go to skin care as well. Also splurging from items in their new collections when they come out. I easily spent $100 - $200 a month on this makeup/skin care however; I’ve chosen to no longer purchase from colourpop and have to find alternatives to my everyday makeup now. After the Harry Potter collaboration I will never buy from Colourpop again. I am extremely disappointed in my favourite makeup brand.