Katrina
Received damaged product twice.
Ordered an item, and received it damaged TWICE.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,883 reviews with 2 stars · Clear filters
Katrina
Ordered an item, and received it damaged TWICE.
Emily
I gave a 3 star review on some eyeshadow I ordered because I was concerned about how strong of a chemical smell it had and it was never posted to the website. It makes me concerned that only positive reviews are being posted to the website
Kennedy S.
Really disappointed. Items came broken and the quality was just not what I was expecting. If I could return I would.
Nautica G.
Just purchased the entire Animal Crossing collection. For the price versus what you get- I never would have bought it. I love the colourpop formulas but this time the makeup seems like something you would get from a dollar store. Compared to other collars this one wasn’t it. Super disappointed in it
Jessica
Very cheaply made they didn’t even take the time to make sure the shadows fit into that palet perfectly
Becky P.
Product arrived damaged. Emailed about damaged product. No response.
Yuri R.
I feel like as a company you took advantage of your customers. The animal crossing collab was a huge disappointment. For the size and quality of the items it’s not worth the price. But you knew that animal crossing has a ton of fans and it would be a money grab. The shadows were not pigmented. The minis lip tints are tiny. My and many others super shock came broken. You’re charging high end prices for mediocre makeup.
Brittany
I ordered a new launch on the first release date and did not receive my products until after the restock of the launch, even though friends who ordered the same thing got their products within a week. It took almost 3 weeks after my initial order for my order to ship. When reaching out to customer service it took them weeks to get back to me. The worst part is once the product was received part of it was wrong, I had been shorted a whole item and mistakenly given a double color. I didn’t bother to contact customer service on the messed up item as due to prior experience I figured they wouldn’t get back to me. The only thing I got from all of this was a $5 off coupon for my next order. I was not the only person who went through this. The products are great but not worth the time wasted to get them.