ColourpopReviews of colourpop.com

I still haven’t received my order. Been waiting 6 weeks

My order take too long to arrive and the attendiment was not satisfatory.

Broken pallets for most of my delivery. Won’t buy again

I ordered some things on 1st of November 2022 and untill now I have not received them it is paid and yet not received

This company needs to fix their website! I've contacted them several times about how I couldn't check out . Finally I figured out how to check out with my other email and my order was submitted everything was good . Only for them to send me a cancelation notice for no reason when the funds were already taken off my credit card . They have zero communication and lack of respect. Now I will have to wait 10-14 for that money to be released back on to my credit card. In the past I've ordered from them and had zero issues , I don't understand what is going on and why I can't use my Mastercard it's completely valid and has funds , yet they won't look into it and help me even though ive contacted them 6 times . Don't waste your time buying their products as there is ZERO help from them if something goes wrong you are alone!

Can’t even order from the site? I tried playing three order for the first time in a few years and each one would be cancelled. When I finally got in touch with someone from customer service, they said that they couldn’t go into details but there was fraudulent activity with my orders and form of payment. I called each of my banks to see about any fraudulent activity but there was zero fraudulent activity. When I relayed this back to ColourPop, I pretty much got an “oh well, you still can’t order from the site. Have a good one!” It was a really annoying experience, especially because I’ve order from their site before with no issue and can’t really get an answer on where they got that information from. On top of that, I’ve unsubscribed from their mailing lists multiple times but I still continue to get promotional emails. How messed up is that? I really wanted to purchase from ColourPop because I loved their products for the pricing but this definitely turned me off from their business.

Das Paket wurde relativ schnell verschickt und auch eine Tracking Nummer wurde zur Verfügung gestellt, aber das Paket kam nie an. DHL sagte, es sei ein Fehler, den das Unternehmen gemacht habe, weswegen das Paket zurückgeschickt wird. Colourpop sagte, ich müsse mich erneut an DHL wenden, um herauszufinden, was schief gelaufen ist. 1 Stern gibt es nur, weil ich mein Geld zurück bekam.

I did not receive my order. Maybe DHL is not the best company for delivery, however, you ready process my refund.