ColourpopReviews of colourpop.com

My order went from $88 to $150 after I bought it. Each item had the sale price reduced initially as part of some sale, but after the order went through, all the sale prices changed to the original prices.

I ordered a brow pencil in Brunette because I love the way @ItsHotchiick on ig uses it. The pencil literally came almost empty like I did not get one full use of it. I kept turning the knob and nothing came out. When something finally did come out it was only enough to complete 1 eyebrow. I'm sure this is a defect and not intentional. But I was so excited to try it and was let down by the quality of the product

Most of the eyeshadow pallettes are great. I've gotten a few that weren't great, but for the most part I really really like them. The customer service is garbage. Definitely top 2 worst customer service I've ever had. I prefer to buy from ulta, and try to avoid using the actual colourpop site. They've always been rude an not even 1% helpful. You get really generic answers like from a robot. They don't actually help at all.

Cancelled my order without a solid reason

They cancelled my order and I still haven't heard back from customer service as to why. :|

I’m sure I will love the products once I get to try them. Many stix arrived smooshed and broken. Not their fault. But when you pay 150 for the box set to only get it damaged and notice the price dropped to 115 and they won’t adjust the difference is not good customer service. Wasn’t like I bought it months before. It was received when price dropped UGH

I have not received my last order or even received a refund. I’ve been sending you emails to resolve this issue, but nothing has been done. I’m very disappointed. Juan

Not received my order yet