ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
colourpop.com
Website
colourpop.com
Category
Cosmetics & Makeup
Location
Los Angeles , CA
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Color pop does not let you return or exchange so buyer beware. I feel products are hit and miss. I have the going for coconut palette which I love but the super shock shadows and the flutter bye palette are lack luster. I will not be buying from this company again, the only way I would is if I do from ulta and I know I can return it there if it does not turn out to be the quality I would like.
CS
Cecilia Sasso D.
terrible experience
my parcel took a month to arrive, the product gave me allergy and I am getting rid of it after 2 uses. Not goung to buy fron you ever again
JD
Jane D.
Seriously, just refund me.
Honestly, if I could give zero stars, I would. The order took so long to ship, that I contacted support asking to cancel it. They told me they couldn’t cancel it because it had already shipped (it hadn’t.) I pointed this out, and they didn’t respond for a couple days, during which time they shipped the order I had asked them to cancel because it wasn’t going to arrive in time. They then responded telling me the order — which I had attempted to cancel — had been shipped for real, so they wouldn’t refund the order either.
It didn’t arrive in time to work as a gift, which was what it was intended for, because they waited WEEKS to ship it out, so I had to purchase something else from somewhere else instead, so now I have this crap that I don’t want, that I haven’t been refunded for, and that only showed up because they literally just ignored my request to cancel an order that hadn’t shipped.
Thanks, won’t be ordering from you again, and will be making sure other people know not to, too.
AN
Ano
IT took 6 weeks for my order to arrive
IT took 6 weeks for my order to arrive.
Never ordering from colourpop again.
SS
Sugeim S.
Horrible Experience
Horrible Experience, I would NEVER recommend this product to anyone, solely based on the non existent customer service and the ALL sales final policy. How we as consumers, have to wait for months for a POSSIBLE refund. Lackluster product.
KW
Kanishia W.
Issues with one piece of my order and…
Issues with one piece of my order and they passed me off with an excuse in my opinion. Got another order from colourpop in the mail the same day and I wanted to return it just because and they said we don't take returns after not even attempting to fix my first order.
LM
Leilin M.
1 mese e non lo ancora ricevuto
1 mese e non lo ancora ricevuto
RO
Rocio
Worst experience ever never recieve my…
Worst experience ever never recieve my order still got tax down to make the afterpay payments but no package recieve this point ready to turn in claim and dont even want my order nomore list my refund