ColourpopReviews of colourpop.com

Took longer than what was said, didnt arrive until after christmas after i purchased before the christmas cut off date.

I ordered a Christmas gift December 3rd and I’m still waiting for it! I’ve called and emailed them and to this day I haven’t gotten my order!

I never received my order. It was for my daughter Christmas present. Ordered on the 7th of December. I raised my concern at the end of December when the tracking said it left Sydney on the 19th, and then there were no more tracking updates. I was assured it would arrive when I raised my worry again on the 7th of January. On the 16th of January I wrote again to say I still haven’t received it- and on the 17th they have said the order was lost in transit. Obviously it’s too late for the Christmas present- but now the items my daughter really wanted are sold out. Really disappointed in their response timeframes

My credit card information was stolen after ordering on your website. My daughter had the same experience TWICE!!!! We will never order from you again.

not good make up at all

Horrible Customer Service. I accidently ordered 2 of the coveted Safiya Nygaard lipstick collections. I immediately responded and let them know my mistake and wanting only the 1. The confirmed my order number and card. Then I get an email 2-3 days later saying they didn't cancel it and they don't offer refunds or returns. Which you would only know if you went to the FAQ's as it's not posted anywhere in the buying process and not something I thought to check because these sold out almost instantly twice & it's 2019 and its RARE to find a company that doesn't do returns/exchanges. The Mrs.Norris & bikini bottom are basically identical shades even though bikini bottom is supposed to be more pink. They transfer like crazy and smudge easily. Low quality products for a low quality company.

Shipment took too long to ship

It is complete bull s**t I ordered 200 dollars worth of stuff and I never received it. It was returned to them with no reason and they said they didn’t know why either