ColourpopReviews of colourpop.com

I didn’t receive my order from 2 months now NO.#15281587

Will never order from this company ever again. My first time order I bought the lip liner box, a pressed glitter palette, and the eyeliner neon set. Item said it was delievered however it never was, I was never left a note to reschedule delievery. Contacted colourpop they said it may take a few days if it doesnt arrive contact usps and file a claim. I have filed two claims and no answers no refund from colourpop I ordered these three items November of 2019 so it's been about 3 months and I'm supposed to be okay with being robbed of $179 worth of product I never recieved. I will change my review if this gets sorted.

It took a month to arrive. When it finally was delivered, it was delivered to my neighbour and I had to go looking for it. When I contacted colourpop they couldnt do anything to help me locate the package. I wont be ordering again.

Extremely slow shipping

Took too long to arrive, didnt inform me before either purchased that shipping times were longer than usual

The pigmentation is wayyy off ... dont know if i got the bad one . This is my first palette of colourpop . Not impressed at all

My pallet was made wrong and when I contacted customer service I received no help other than I was to late🤷‍♀️

Poor customer service. I received a damaged product, emailed with detailed description and photo of the product asking for a replacement, the staff sent a standard response saying no refunds are given for damaged "deco" as a result of shipping, which shows that they did not care to read my case as my item was clearly not damaged via shipping and I was not asking for a refund. I replied the email again and never got a response. Will never purchase again.