Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop reviews

Showing 6,209 reviews with 1 star · Clear filters

Binetou M.
Jan 21, 2020
Colis non reçu
Colis non reçu. Le site le plus nul que j'ai connu pfff
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Anonymous
Jan 21, 2020
Nice products, bad service
Nice products. Costumer service sucks
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ExVSK
Jan 21, 2020
Still waiting
My order is still somewhere in vacation, waiting to get delivered.
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Jori Anne A.
Jan 21, 2020
Shipment takes too long
Shipment takes too long. 21 business days aren’t enough for International shipping. Tracking was not updated for 15 business days. Too bad
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J R.
Jan 21, 2020
Super disappointed
Super disappointed. Your website was really difficult to maneuver and absolutely nothing was in stock! I was forced to buy something I was not happy with because I needed something for Christmas. I shopped pretty early so I was quite shocked by your lack of stock.
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Sabrina
Jan 20, 2020
Buyer Beware - Take Your Business Elsewhere!
I love Colourpop and have been a fan // used their products // recommended them for years - that stops now. Ordered something for Christmas on December 7th with “guaranteed” 3-5 day shipping. Changed to “8-10 business day” shipping upon checking my confirmation email AFTER ordering; I thought, no big deal, that’s still plenty of time. Shipping kept getting delayed and delayed with no info from the company; they were deleting my comments on their social media platforms and continuously referring me to their “customer service” email that sends nothing but automated responses. My items arrived four days after Christmas. And if that wasn’t annoying enough, just two days ago (almost a month later) I receive an email from their customer service team admitting that the way they handled my order was “not up to standards” and the way they wanted to make it up to me? A code for free shipping on my next order. Absolutely ludicrous.
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Haley
Jan 20, 2020
Honestly disappointed
Worst customer service EVER So three weeks before Christmas I ordered the coconut palette for my best friend. It sent the the wrong address and I emailed colourpop as soon as I saw it on the tracker. They said to email UPS and gave me no sort of answer except “please email ups for any further questions, we will refund you”. So lastly, the palette was refunded without asking and wasn’t even tried to return to the right address. So my friend never got the palette for Christmas (and when I tried to re-order it, of course it was out of stock).
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Paula M.
Jan 20, 2020
never received
the person i ordered for in Ottawa never received her package and i ordered it for her birthday gift . . .
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