Tammy D.
I did not receive my whole order
I did not receive my whole order. I sent an email and never heard back.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 6,209 reviews with 1 star · Clear filters
Tammy D.
I did not receive my whole order. I sent an email and never heard back.
Shauna
I purchased 3 shadow palettes which I believe were delivered to the wrong address. When I contacted colourpop about not recieving my package all the Representatives (more than one) did was copy & paste the little blurb from the FAQ section or send me my tracking information. No one helped at all. I always make purchases on the site, first time I've had an issue, & first time I've experienced their TERRIBLE customer service.
Enam A.
The products took too long to come and I was not happy with the quality either
Jamie O.
I placed my order more the a month ago and it still hasn’t been shipped.
Anuradha M.
It’s been a month since I ordered the product and have still not received it. It is stuck at Delhi airport since 25th December 2019 and is not being transited to my address location which is Bangalore. Either refund my money or get the product shipped.
Joc
Had issues with my order and customer service was no help.
Joseph H.
You won’t answer me about replacing the duplicate lipstick that I got with the correct one I asked for in an email.
Janine C.
I could not access different pages on my desktop computer. I kept getting kicked back to a dead end menu. Also, the website gave no indication that my products would not be delivered before Christmas. Finally, the colors on the website are not accurate.