ColourpopReviews of colourpop.com

When we received the eyeshadow palette, some of the trays were broken. I tried to reach out to the company but never received a response.

Fatal. Más nunca

I repeatedly tried to order and kept getting emails just after you accepted my order saying it had been cancelled with no reason. Honestly frustrating and bad experience. Would certainly not recommend.

My order took almost 3 weeks to process and when it finally got here, not only was the order incorrect but items were damaged inside too!!!! I tried ordering it as a Christmas present on December 15th and it didn’t come in until midway through January. When I tried contacting customer support, via email and Instagram (I even commented with other frustrated customers who had been waiting since BLACK FRIDAY), I got NOO response. At all. My package simply showed up (damaged) and that was that. I didn’t even want to try and return the damaged item because of how frustrating getting the item was in the first place!!!!

It’s been a month since my order was declined but never refund. What is going on?

You messed up my order, the package was missing items. The solution you gave me wasn’t enough, because I live in Spain and you only gave me a 7$ coupon to remplace my missing items.

I have emailed a couple times asking where my order is. I still have not received it and I ordered it December 17th. The email responses give me no estimate on time but the website says around 5 business days.

i ordered some highlight from you, it came to my house shattered and in pieces.