ColourpopColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Don’tPutUpWithBadService
I live in the U.S. My order was placed on 1/30 and wasn’t shipped until 2/4. It’s now 2/10 and I still don’t have my order. It’s been a total of TWELVE days. This is unacceptable. I am extremely disappointed. Maybe the company does this on purpose, so that the next time you pay for expedited shipping. One wonders, right?
Michelle H.
I was so excited to finally order from Colourpop, since I can't afford good make-up very often, but treated myself on New Year's Eve to a sale they were having. I ordered the make up, but didn't double check my address to notice the Apt number missing after an input error😣. Long story short - almost 2 MONTHS LATER after dancing with the post office and writing to Colourpop customer service I could ONLY get a refund, because they don't resend packages AND don't honor sale prices of the order. All I wanted was my package. 😭 Also, fyi, their customer service did not care AT ALL about the situation I was in. Just about proving IF I would get a refund (they had to prove why it needed to be sent back for me to get a refund).
Raofi, T.
Cheap product, when I got my pallets two of eyebrows were broke, will never buy it again
Lauren
THIS SHOWED UP BROKEN! I reported it and the company apologized for the inconvenience but did nothing to fix the broken palette! I’m so disappointed and I will never place another order with such a spam company. You guys suck.
Malin R.
Products couldn‘t be shipped to Europe due to a customs issue - Colourpop was apparently in Violation of a 2008 law that stated brands have to print a european contact adress on the packaging of their products. Apparently, many complaints habe already been made but I still was forced to send all of the items back. I am very disappointed by the brand.
Kim G.
I paid for my order in December; my credit card was charged for it, and it has never arrived. It is now February.
TRISHA M.
Did not like the color on my lips looked differ on web site the lippie pencils I ordered did not twist wast of money
sarah H.
My package was sent with two pieces missing, and i have to now prove with photo evidence of what i received, i spent over $160 and now have to ask for gifts back to get photos of them to prove what i have. This is ridiculous!
