ColourpopReviews of colourpop.com

Makeup quality was not great and the shipping time was pretty lengthy

I ordered the mystery boo box that was advertised for helping to build Spooky Halloween looks. I was very disappointed to receive the box because despite colourpop having many spooky themed makeup items available, none of the makeup in the box was actually on theme. I’ve since seen many other customers upset by the same thing and colourpop hasn’t addressed it at all.

The powder doesn't grip well and goes on very thin. Despite beautiful colors, they could pop more. No pun intended!

One of the items I received was the wrong item. I ordered a blue eyeshadow. The eyeshadow I received was a light brown color. Not even close.

The coverage of the dark lipsticks is very bad and gets very patchy 😕, it started coming off rigth after applied it

I was sent only half of my order. Thankfully customer service was awesome and let me have my money back for the items missing without any issues.

I am disappointed with my recent order experience, despite liking their produits. I did not receive half of the products I ordered, and on top of that, I was sent an item I never ordered by mistake. Unfortunately, I wasn’t able to get a refund initially. The company offered to send the missing products, but I couldn’t accept because it would have cost me more in customs fees. While I appreciate that a refund was finally processed, they deducted the cost of the item that was sent to me in error without any prior agreement or offer to return this item. Overall, I’m not satisfied with how this was handled.

My package was returned before I received it and it took weeks to hear back from colorpop, when I did they offered to either give credit or try resending the product. I opted to resend and still haven't received that package weeks later.