ColourpopReviews of colourpop.com

I ordered about 2 months ago I still haven’t fully received the items I ordered. The first time I had two items missing and till this day I’m missing one of them.

My order took a very long time to ship, I was missing items in my order and emailed with photos of the items I did receive and a photo of the slip that came in the package and colourpop never got back to me.

I wouldn’t even have given 1 star! We are still awaiting our order, it was supposed to arrive in March. According to the delivery company they tried to deliver it twice, however I am always home as I work from home. Surely a delivery note would have been left if this was the case. After having contacted Colour pop, they washed there hands if it saying it was in customs. I asked for a refund as I didn’t receive the items they did not respond. So, do I recommend them? What do you think!?

I ordered the parcel a month and a half ago. Parcel has not come. I wrote to the support service that more than 21 working days had passed, they did not answer me.

I loved my products but one of the shades in the coconut eyeshadow pallet fell out as soon as I opens it And fell on my floor and completely broke

Aw awful customer service and quality control. I had two orders that came within a week of each other and both had issues. One of them was a set that I had ordered and was missing a highlighter that was supposed to come with it so I emailed them and all they did was email me a coupon code that couldn’t even work for shipping or during sales. The other time I got double of one of my items and was missing another item. It’s ridiculous how every time I get something from them I expect it to have some kind of issue now. I won’t be buying from them again partly because of the quality control, but also because of the way customer service deals with those issues.

I don't know the product is good or not good，I wait for my package for one month，then they tell me my package was lose，I feel bad of this courier service company，and I will never buy anything from here

I ordered three items in February, it took forever to get, the receipt said three items but I only got two items, I emailed about this only to be told there was a back order, that would be fine but was not notified of it, I have emailed again about the back order and still haven’t heard anything, and that item was already paid for! I want my money back or the product!! It is now April!! Not Happy!