Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop reviews

Showing 6,209 reviews with 1 star · Clear filters

Julieanna
Apr 10, 2020
Lobe the pallets just the customer…in happy
Lobe the pallets just the customer service sucks and it took a long time to get to me
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Karalyn R.
Apr 10, 2020
Didn’t ship all my things.
I ordered concealer and it was not with my shipment even though it stated so on the shipping papers. Really disappointed and a waste of money for something I really wanted to try.
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Savannah L.
Apr 10, 2020
2 months ago since order placed no product no refund And atleast 20 emails between me and them.
I ordered over 2 months ago, never received my product and never got my refund they said I was getting. Still have all the email correspondence. Was going to be my first time buying but they ripped me off 50 bucks so I don’t think I’ll be as trusting
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Marlene A.
Apr 10, 2020
My experiment has been terrible
My experiment has been terrible! I ordered the frozen palette and two lip glosses and the shipment was sent to the wrong address. I contacted customer service and was told nothing could be done for me. I asked for the items to be sent to the correct address and it couldn’t be done, I wasn’t offered any type of credit or even any apologies. I am very upset at the customer service I received.
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Mayra G.
Apr 10, 2020
My order was incomplete
My order was incomplete and ColourPop won't send a replacement. And now the want to charge me the full price for the missing items when I bought them in sale.
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Marta R.
Apr 10, 2020
Haven't received it yet
Haven't received it yet. Not sure why they couldn't shop an order from 3 weeks ago.
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Romy
Apr 10, 2020
Big nope
Updated my 5 star review because i stopped buying from them. they sent me 2 used products and at first refused to acknowledge this eventhough i sent pictures where the damage was visible. After explaining to them and showing them pictures of where i dumped the eyeshadows in the trash , where they belonged because hygiëne wise these were unable to use, and sending them back was not an option anyway ( i'm in Belgium they are in the us, it would have cost me 50+ usd to send it back tracked) they connected me trough to another person who was also not "really reading" the emails because they just kept saying to send them back. It was an extremely frustrating experience and really put me off as a customer. On top of that my eyes are now super sensitive to the previous palletes that i bought from them :( ... Not happy at all ! if anyone knows a good dupe for the strawberry shake palette lmk
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Siham N.
Apr 10, 2020
J'ai payer des frais de douane déjà que…
J'ai payer des frais de douane déjà que les articles sont cher..
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