Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop reviews

Showing 6,209 reviews with 1 star · Clear filters

Concerned
Apr 11, 2020
I am fine distribution being altered…
I am fine distribution being altered due to the pandemic. However, it has been over two weeks with an update on my order so I don’t actually know if I can trust your company to send it out or not.
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Tuany
Apr 11, 2020
Customer service is very ruderude customer service.
Customer service is very rude. Received a broken liquid lipgloss. Sent pictures of the mess it made and simply wanted to get it replaced. The response I received was I should just clean it. I did not recommend this company.
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Jacqueline W.
Apr 11, 2020
Was missing 3 of my items in my order.
Was missing 3 of my items in my order.
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Wenchan F.
Apr 11, 2020
Your company send the wrong items to me.
Your company send the wrong items to me.
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Brandi F.
Apr 11, 2020
Shipping took and extremely long time
Shipping took and extremely long time. When emailed customer service about my order they didn’t bother to read my actual email. It was mediocre service at best. This was before the covid outbreak
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sherry J.
Apr 10, 2020
This is the worst customer service
This is the worst customer service I have ever seen. My parcel lost but no one want help. They asked me to wait full 21 business and after one month their staff Ileana still ask me to contact my local post while the parcel still in the USA. She refused to provide any solution until I got BBB involved. I would never recommend this company to anyone I know. They are totally not reliable.
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Tyla O.
Apr 10, 2020
If I could rate 0 stars I would
If I could rate 0 stars I would! Horrible customer service! I ordered the 48 lippie box three weeks ago and used pay pal! I emailed about my order and they try telling me they have no records of my order but clearly I was charged! I sent them a screen shot of them charging my pay pal and she had the nerve to tell me I ordered from someone else when it clearly says their website name! I filed a claim I want my money back and never again will I order!
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Morgan R.
Apr 10, 2020
what a disappointing experience
Horrible customer service and shipping. I ordered over a month before my order came. I will probably not be shopping with this company again. I was severely disappointed in how they handled my situation and the solutions they provided. It took a lot of time and energy I did not have to simply get a refund and in the end I still got less than what I originally paid. It was shameful. I don’t care how cheap your products are, you still owe your customers honesty and respect.
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