ColourpopReviews of colourpop.com

horrible service. took 2 months to receive order,

My palette came broken. The plate that covers the eyeshadows doesn’t snap in. The lid to the palette doesn’t close. And the eyeshadows don’t stay in place. What a waste of $9.

I haven’t received my order yet.

Wasn’t my shade, and the company doesn’t allow returns.

No me ha llegado el producto a mi casa agradezco comunicarse con el proveedor que transportó el producto el cual no ha dado respuesta

I still haven’t received my full order yet! I want a refund of the item that I still have received !

Sent me unscrewed liquid products and it seeped out ruined my whole bag that the products came in and everything in the box EVERYTHING was soggy and destroyed as i opend my new color pop box. And because of the covid19 i wasnt able to recieve my replacement stuff and when its over I probably won't either. They told me they can't replace deco when its part of what I spent my money on what they sell to put your products in, its literally showing people that workers they hire to do their stuff don't care and neither does their staff that takes care of it. I just would love to see someone who's like a pr person or someone who is sponsored by them receive a package like I did just complete destroyed crap and see how well that went over see how long they let that person sit with it and not take care of it. But because I'm not some huge person they don't care i can't go on my socials and say what I got and have people do something about it I just have to sit and accept i wasted my money on a company that just throws their products in a box, barley makes sure their wrapped and secure, and is totally okay with their employees just sending a box of what they treated as garbage. Which im sure if a person that meant something to that company had the same issues would get a whole new package no problem.They're okay with sending me what they did and just telling me they'll replace the small 1 fl oz bottle that they sent me unscrewed but nothing else that got destroyed. I hope you start doing something about your workers not packaging products correctly. Making it up to the people that get damaged packages and when the multi million or probably billion dollar company doesn't even wanna make it right because it would cost them too much to just resend a 50$ box of make up and something for the trouble of everything that happened when I received my package. I ended up waiting for it to get lost in the mail for an extra month by the people colourpop uses as a carrier (I have all the proof) and then to receive a box of trashed unwrapped products its ridiculous and I hope one day you fix it to do the right thing.

My pallet was broken and my lip gloss was defective such a disappointment it was my first time too