ColourpopReviews of colourpop.com

You dare to send orders half empty by warning after shipping out of stock it's a shame. I was reimbursed at a loss. And in the end my ridiculous order never arrived.

My shipment took to long and I sent emails several times but they didn’t check on my shipment until 21 business days were over and they discovered that my shipment was lost. I chose to reorder but some of the products that I order were sold out and I don’t know when my order will be shipped or will it even arrive

The goods were emailed ，but they were not received，unable to log on official website account, unable to view express information

I was really excited for the Mulan launch but I found out (days after I ordered) that they wouldnt be shipping them out until after the lock down. I understood why, but then I saw them selling on Ulta a partial Mulan launch and those people got their products. Now the Ulta stuff is sold out and I still dont have my products. They could have fulfilled the ones orders from the launch before closing. If you offer products before you announce closing then you should fill those orders. So needless to say I will not be purchasing Colourpop from their website anymore. If I want something I'll buy it from Ulta and if it's not offered on Ulta then too bad, I just wont buy it. This was poorly handled on Colourpops end.

Worst ever service..never gonna trust this brand .. I paid and they didn’t deliver my products. Very disappointing

I had placed an order before COVID-19 issues and instead of shipping it, they shut down the company. I never received my order and have no idea if they will ship it or if they cancelled it? I still want those palettes...but now I’m not sure I will ever order from them again. Order not received and they don’t give a crap about their customers. So yeah, less than 1 star if I could. At least communicate with us and give an update!

My lipliner was not delivered and I wasn’t refunded

I still haven’t gotten my order nor response to my emails smh