ColourpopReviews of colourpop.com

It's been over a month, I haven't received my order.

It has been almost 1 1/2 months and I have yet to receive my order. I understand the coronavirus but you took my money and nothing has been delivered soooo not happy or satisfied with ColourPop. I would rather have my money back, no updates on my two orders and definitely no communication but you want a survey done. Not happy receiving this survey for product I have yet to receive..

You thank me for my order that I ordered months ago and haven’t shipped my item. I wouldn’t even send these emails bc how can I review an order I can’t get because your shipping is closed.

I can understand why there is a delay but i ordered something on the 30th of march and if i had have checked up nothing would be done. I have emailed twice asking for information and only received a reply to the first one. It basically stated the couldnt guarantee any dates. Well its been a month and the order hasn't even been shipped. I would cancel.... however i now just want to see if they will ever send it.

I made an online purchase, the money was deducted from my account the same day but I never received any type of communication regarding my shipment. I waited for about one week. There is no contact number for the company so I sent 4 emails and never received a response. I ended up filing a claim with my bank to get my money back. Extremely poor customer service from colourpop - I will NEVER shop on their site again

Are you serious???? What purchase? I asked for a refund, then I was charged for the product and then I messages you back about 5 different times and had even further rude customer service. The customer service was rude from the start, and thats why I cancelled my Mulan order, i never ordered anything from you ever before and I wanted to try. I NEVER GOT MY ORDER. I never got an were sorry just excuse after excuse of covid, its one thing to have a pandemic but it doesn’t excuse rudeness. In the end the advice was just contact your bank maybe they can help you from here. It wasn’t even if you have issues let us know it was go deal with it yourself.. Clearly you don't value your customers. Should of just stayed with Glossier. My bad. It’s not even the charge that bothers me... it’s the rudeness, before the job I have now I worked retail, I get how people are I get it. But something like this is not acceptable, being made to feel stupid after trying to politely inquire? unacceptable.

I never recieved my order.

Have not received this order.