ColourpopColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lauren A.
I have not received it because I was not notified until after the order was placed that the warehouse was closed. That's awful customer service. I am sure several others cancelled their orders. I am not in dire need of Mulan cosmetics, but I was really looking forward to them. Now I have no idea when to expect them.
C. C.
Bad customer service from everyone in this company. I’ve had instances where things were missing or broken in my order and they won’t even replace it. They would offer me a coupon for another order, but I would have to spend a lot more to qualify for free shipping. A coupon for $5 off on a order that would require me to spend $50 for free shipping is ridiculous. Also, they limit the number of items they can ship to a different country, so all their offers about reduced prices for build your own palette are absolutely worthless for anyone wanting to take advantage of it but does not live in the US.
McKenzie
I have not received the package. It’s pending
Stephanie G.
Have NOT received my order.. but you guys were QUICK to take my money! HORRIBLE CUSTOMER SERVICE. I've bought makeup from sephora, ulta, fenty, morphe, jeffree star cosmetics and etc... DURING COVID.. and received all my order EXCPECT from Colourpop.. Will NEVER buy again.
Andrea C.
Thanks for your order! Hey Andrea, Thank you for shopping with Colourpop! We are working on getting your order processed ASAP (standard orders typically process in 3-5 business days and expedited orders process in 1-2 business days) We'll send you another email update with tracking info as soon as your order ships! Order Details #16245983 Mr. Flirt Quantity: 1 Total: $15.00 Mulan Quantity: 1 Total: $22.00 Discount (code: HEYWSCG5PFD) $-3.70 Subtotal $33.30 FL COUNTY TAX $0.17 FL STATE TAX $2.00 Shipping $0.00 Total $35.47 USD
Brenda C.
It's upsetting that I can't review the products I purchased because I haven't received them (due to COVID-19). However, Colourpop had no problem charging my account immediately.
Samantha H.
Been over a month since I made an order still haven't received it!
Kaylea E.
I havent got it yet
