ColourpopReviews of colourpop.com

Just solely based on the fact that you launched a whole collection of product then after a majority of it was sold out sent an email saying that due to the pandemic we cant ship your order. At first no mention of a refund was given and there was no explanation on steps to take if we used a third party like Afterpay for payment. This was my first purchase and I was extremely disappointed with the handling. Also why continue to send out marketing when your whole fulfillment operation is closed? It was almost like false advertising and it seems like it was brought to your attention because then you started to promote that you can buy products at Ulta... The way the company handled the whole pandemic just seemed poor.

I placed an order almost two months ago and have not received my shipment.

I haven't received my order that I put since mids of march.

I ordered my things over a month ago and they are still not here and I have not heard anything else from them.

I was disappointed that I made my purchase when shipments were not being done. Before purchasing there was no warning. I later received an email stating this was going on due to Covid-19.

I had to cancel my order because I never even got my items.

You can blame COVID-19 for this review. I placed an order, waited a long time for you to begin shipping again, but got tired of waiting and canceled my order. I have been ordering things from different vendors during all of this, and your company was the only one unable to fulfill an order. I even work in a mail order company and we are still able to fulfill orders. Sorry, maybe I’ll try to order again after things go back to normal because you have good reviews for your products.

Paid over a month ago and still haven’t even had my items shipped to me. Ignorant as can be.