Laurie
Love Colourpop, but wish customer service had a phone number!
Overall, Colourpop has amazing products- I've never ordered anything I didn't love! Customer service is very good in the sense of quick responses and no questions asked if they need to replace a broken or incorrect product, so that's very appreciated! My feedback is that it's frustrating to only be able to contact customer service online. Sometimes you just need to talk to a person instead of writing to explain an issue or ask a question. Also, I think the amount of products being released is a bit ridiculous and it's honestly made me order much less than I used to. It's overwhelming and it sucks to feel like you don't want to place an order for fear they're going to release something you want right after you do place an order. I end up waiting and then just giving up or getting over even wanting to place an order at all. Still, love the quality and price point of the products when and if I do order :)



