ColourpopReviews of colourpop.com

Some of the worst customer service I’ve ever gotten. They charged my card for an order I have yet to receive or even get confirmation of, and have ignored multiple requests for information about the order and a refund. It’s been over two months now since I placed my order, and I still can’t get anyone to contact me back. While I completely understand COVID 19 has impacted order times, that’s no excuse for the lack of communication. Now I’m having to file a dispute with my bank to get my money back. Very disappointed. Colourpop used to have great customer service but I guess not anymore.

It’s been 6 weeks and my order is still processing, when I contact customer service they don’t answer my questions and tell me anything about my order shipping, frustrating

My order is still pending. I ordered on April 3rd. It is now May 15. I understand the company was shut down for awhile due to Covid but I have still not received ANY communication and they don’t let you cancel the order. I spent a good amount of money on this order.

I ordered something in March and I still have not received it.

I can't review as I am still waiting on it to arrive. Covid-19 really hit most of us hard. I keep checking for a tracking number, but still nothing. I will say, they sure we're quick to take my order. I can't even fathom how much money they made from those of us that chose to ride out the virus. My order was thirty some dollars. Imagine how much interest they have made off of our backs. I wish they would give really good vouchers for our next CP orders.

2 months order. NOt arrived. Told 2 weeks ago it would ship. Still.not here

Can't review something I don't have. Ordered in March 🙄

I’ve waited almost two months on my palette.