ColourpopReviews of colourpop.com

Worst customer service and replies

购买之后一直不发货也没有回复，后来问什么时候能发货也说还是发不了货，一个月都过去了，只能退款

Erst hängt die Bestellung wochenlang beim Zoll, Kontakt mit Colourpop aufgenommen, jetzt aktueller Stand „zugestellt in Californien“. Sorry aber 55€ in die Tonne gekloppt!

Ordered back in March still haven’t received my order.

I still have not got my refund and it's been over a month

I ordered my color pop 2 months ago it still has not come

I don’t like the fact that when my order was placed I wasn’t informed prior to my purchase that there were shipping delays. I contacted Customer service about never receiving shipping information and I requested a full refund and it wasn’t granted. After I requested a refund I was told my items had already shipped and that I couldn’t get a refund. This was a very unprofessional experience and I am highly disappointed. I no longer want the merchandise I ordered.

Unfortunately my experience was terrible. I ordered on April 19th and tomorrow will be June 1st and I still have not received my order. I was most upset that the email only customer service basically told me everything single time I inquired about my order that it is still being processed and no other information so 42 DAYS of never getting to speak to a live person and being told its still processing. I still haven’t received my order and I was sent an email today inviting me to give a review of my experience, here it is. With out the ability to talk to a live person it is beyond frustrating and I can only imagine what kind of hell Ill go through if the cosmetics arrive damaged or poor quality and need to be returned or exchange. Overall I most likely will avoid ordering from this company.