ColourpopReviews of colourpop.com

Made an order in early April, it’s now June 1st and have still not recieved my package.

Ordered Mulan complete set for my daughter Easter gift. Then their company was shut down due to COVID-19 which I have been patient. When the company opened back up my item did not ship till Mid May. It is June 1st and my package still has not tracked information and says, contact merchant on the DHL site. When I have reached out to the Colourpop customer service I am told sorry we will update the shipping. I am over fighting for a makeup package. Come on you need to step up the Customer Service and not make us wait days for a response. I will not be ever ordering anything from this company again. Waiting 3 months for something is long enough to prove to me you don't care about your customers to fix the wrongs.

y’all forgot an item in my order and have yet to resolve this issue or respond to me about how to proceed. this time, you get 1 star.

Extremely disappointed with the service. It took a month and a half to process my order which I was patient about due to COVID, but now it’s suppose to take another 2 months to ship from their manufacture after assuring me via customer service that it would be arriving at my door shortly. EXTREMELY disappointed at the lack of communicate with it’s customers regarding when and how they would be shipping their orders again. I regret not canceling my order.

Nope nope nope

Took forever to actually process my order. Over 2 months and then when I asked them about refunds they never respond

Did not like what I got very disappointed

I ordered an item off of wish at the same time I ordered from colourpop. Wouldn't you know, the crappy Wish item was here 3 weeks ago from China. Meanwhile, I still have yet to receive my order from a company in California that supposedly fulfills all orders out of one building. I'm not willing to do the refund dance on top of 12 ish weeks of waiting. So we will see if the product is actually any good if it ever gets here