ColourpopReviews of colourpop.com

Hello, I placed an order on Black Friday ordering process was good was able to use After Pay for my order. Upon receiving my order I did notice a product was missing from my order. I then sent email w/info & a screen shot of items received w/a copy of the packing slip. I then received email stating ***please note I can only open .jpeg .jpg and/or .png photos. I tried to send twice and no luck. I never received missing item nor did I receive a refund or any follow up on my missing item.

The items from colour pop are value for money. However, their international shipping took around a month to get to my place. And the customer service was not very helpful. Very disappointed. I am quite hesitate about buying anything else from colourpop again.

One of the pressed shadows gets loose.

Shipping was super delayed also package wasn't secure enough in box, some of the colors had damage.

I love the products, but I have missed products in my order (2 out of 3 orders). That is why I have to give them 3 stars

Some really nice things like the super shock shadows but honestly everything else is just okay. The darker eyeshadows are especially patchy and the lip tints fade in an instant

I love the brand and their products but on my previous purchase an eyeshadow was broken and the last purchase three lip liners came totally empty, no product inside the packaging. They should put more attention to quality control

The products are nice, but I had to pay almost 30€ of customs fees when it arrived. I never had a similar issue with other products of the US. If I had known that before, I wouldn't have ordered. Also it took a month to arrive, but that's ok considering it had to come such a long way.