Samantha B.
Amazing palettes and eyeliners, just a word about the shipping.
Amazing palettes and eyeliners. I ordered the colour me pretty eyeliners and 2 of them had a weird consistence (punch me and puppy), like they were kind of dry. Also I live in Mexico, so the packages need to cross customs and the first time the color me pretty collection did not arrived, a very kind person of your team (Carlisle G, that is everything I know) helped me to get it. The second time I ordered from you, again some eyeliners did not get through customs and the person who attended to this issue just gave me a coupon, the thing is that the cost of shipping and customs is a lot, that is why I buy a lot of items at once, so that coupon was very disappointing. I love your products and I want to keep buying them, in fact I just ordered some things for my mom and I. Im crossing my fingers so I get all the things I ordered and also that someone fixes the problem about customs keeping some things.



