ColourpopReviews of colourpop.com

I made my purchase from Rodolfo's collection and it arrived incomplete

So I don't really have a problem with your products. But I had the wrong order sent to me. I responded with some valid questions. I understand mistakes happen. But I just got automated responses. No answers to my questions. Nothing helpful. This was a Christmas present for my partner and I didn't receive any actual help or acknowledgement accept that it had been re sent. I felt like the customer service was abysmal and will prevent me buying gifts for my partner. Please take the time to review your issues. You could be much better.

Arrived in New Zealand on 3rd December not delivered till 22 ND December poor courier provider change them to deliver better customer service

I order some make up not only did it get delivered to some random place they sent me a different color mascara then what I asked for. But im grateful they help me out

Customer service feels like a robot and does not help when there’s order issues. Copy/pasted replies, not friendly, doesn’t seem to care that they put the wrong palette in an order. Shipping took way too long as well.

The main reason for purchase was for the colour pallette which we never got.

I ordered some make up for my niece in early November to ensure it got to her in time for a Christmas present, however you sent the wrong order and she didn’t get her present at all as yet and another person also didn’t get her products order. Very disappointed.

I received the incorrect package and I was charged for it. I still didn’t get the eyeshadows I requested and paid for. I paid for something I didn’t order and paid for something I ordered and didn’t get. Somehow it was my fault because the eyeshadows were listed on the bottom of the email Colorpop wouldn’t except that. They sent the colors. Oh the shadows are not in stock!