Heather
Terrible experience
I set my alarm and ordered the twilight collection the minute it was launched. A week later I was told it was on back order. This makes absolutely no sense. I still have not received my order.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Heather
I set my alarm and ordered the twilight collection the minute it was launched. A week later I was told it was on back order. This makes absolutely no sense. I still have not received my order.
Guessinggame
I received confirmation number for launch and then get an email after messaging them two weeks after (twice) that my products wouldn’t ship for 3 weeks.
Elsa G.
I am still waiting for my twilight collection. I have yet to receive it and I purchased it within seconds of it launching.
Monyke B.
I got the wrong product from the twilight collection. They offered me a coupon. To use the coupon I would have to buy a lot more stuff and wait around 45 more days to receive. And I couldn't buy the product I wanted because it's not in stock!! That's not fair. I would like a refund.
..
Never received my package so not much they can do.
Katlyn A.
Colourpop oversells limited release items and under delivers. Constant incorrect orders and subpar products.
Kerri W.
Oversold a collection like usual and even though I had a confirmation email with all my items I bought on there, colourpop still didn't tell me they oversold and didn't actually have enough products to fulfill my order. Now I have to wait 3 months for a restock to actually get what I paid for.
Rachel G.
Items weren’t as described and I had an item that arrived damaged and leaked product. I sent in evidence, such as pictures and videos. No new items were offered.