Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop Reviews | Read Customer Reviews of colourpop.com

Colourpop reviews

Showing 6,209 reviews with 1 star · Clear filters

Marina Selak V.
Oct 26, 2020
I haven't received my item in over 22…
I haven't received my item in over 22 days and the only answer I got from your team was to check with my local post office, which hasn't received the item yet.
Report
batool M.
Oct 25, 2020
Because you're late to my order....I…
Because you're late to my order....I ordered from your website in September 4.. and I didn't get it yet
Report
joana L.
Oct 25, 2020
I have not received my orders until now…
I have not received my orders until now and none from colourpop team would help me. It has been more than a month. I have not gotten any refunds! I am very disappointed and will never order from this company again. I will not recommend this company.
Report
Kev
Oct 24, 2020
Got here almost 3 weeks after I had…
Got here almost 3 weeks after I had ordered it so I couldn’t give it as a birthday present. Couldn’t track it either since the tracking number provided didn’t work.
Report
allissia
Oct 24, 2020
Commande passer le 2sept
Commande passer le 2sept, confirmation de commande reçu le 20sept (18jrs🤔🤔), commande reçu le 10 oct. 1 produit annulé et pas reçu le remboursement des frais de douane pour ce produit 😡😡 SAV catastrophique
Report
alshamoos A.
Oct 23, 2020
I have not received the package yet
I have not received the package yet! It has been over 6 weeks now
Report
Mairi M.
Oct 22, 2020
Terrible
Terrible, condescending, impersonal customer service. Refunding me for an item they did not provide should not be considered a “one time courtesy”. I will not purchase from Colourpop again!
Report
Kary
Oct 22, 2020
The seller was refusing refund got full refund from paypal claim
The seller was refusing refund. I told the seller to provide enough evidence that they actually shipped the order in first place, as package could not be tracked with the tracking number that they provided. I told them to check where their tracking number leads them to. But the customer care does not seem to understand. I made payment with paypal. So I opened a paypal case against seller and made a claim saying the seller could not provide enough evidence that the order was shipped. Within a day my case closed on my favour!! I GOT FULL REFUND. The seller later mailed saying they checked the tracking and found that the package was held in sorting facility. Like for 4 months!! It was never shipped!! And they could not accept their mistake in first place. Please know that online customers have rights and it is responsibility of seller to provide valid tracking. Dont let the customer care fool you. I just dont trust colourpop anymore
Report