ColourpopReviews of colourpop.com

They didn’t respond on time when my order was lost, and when they did, stated that I didn’t reach out them within the allowed period of time. Is a joke. Not recommended

Very disappointing I ordered some single shadows at first it said they have it in stock. Later then they said they don’t. I will never order from them again. If you don’t have then you should let your customer know right away instead of charging for it and then later saying you gonna refund my foot.

Over six weeks and my order still has not shipped. Very frustrating

Compre el 2 de Septiembre y mi pedido aún no llega

I didnt get it

No he recibido mi producto desde hace 2 meses.

I placed an order on September 13 that never arrived and my money has not been refunded yet

It was a pretty negative experience all around. Customer service took days to get back to me. My original order took around 7-9 business days to ship. It took days to hear anything from customer service regarding my order inquiries. Finally it shipped, and I was then told an item was on backorder. About a week later I finally received my package, only to find out it was the wrong order. I took pictures of what was received, packing slip and box and asked for them to resolve this for me as quickly as possible. It still took several days and they asked for the same information I provided them. Not only did it not get expedited but took yet another 6-7 days to process and ship from the warehouse, and another 5-7 business days for it to ship. Overall, customer service was not very good and took a while, cumulatively it took a little over a month to get 2/3 of what I originally ordered, and I don't feel like this company cares. I won't be spending any more money now will I be recommending this company.