Kristine G.
Good product, reasonable shipping, some problem with damage
Once my order shipped(shipped a week after ordering t due to black Friday rush) it arrived pretty fast/according to the time estimate. There was however something wrong with the lock mechanism on my palette, so it will not close properly. I told them about the mistake but they called the lock mechanism a "decoration" and said that they do not refund money for damage to decoration thah happens in transit. I disagree with the locking mechanism being a decoration, and the palette was safely packed in bubblewrap so it had no room to be tossed inside the package so I don't think the palette was damaged in shipping. However these are details, the product works great, and blend very good. Would definitely repurchase. I am a little disappointed however that they used plastic packaging instead of cardboard paper.



