ColourpopReviews of colourpop.com

Habe letztes Jahr bereits 2x bestellt, es hat ewig gedauert, bis die Bestellungen verschickt worden sind. Glücklicherweise ist dann alles heil bei mir angekommen. Meine letzte Bestellung habe ich jedoch nie zu Gesicht bekommen. Angeblich wurde sie zugestellt, jedoch weder an mich, noch an einen Nachbarn. Einerseits nicht die Schuld von Colourpop, andererseits haben sie durch den Vorfall gezeigt, wie „gut“ ihr Costumer Service ist. Ich habe schon bei weitaus kleineren Betrieben deutlich mehr Kulanz erfahren. Bei Colourpop jedoch war man nicht bereit mir auch nur ansatzweise zu helfen oder auf irgendeine Art und Weise entgegenzukommen. Zum Glück waren es „nur“ ca 30€ aber schlimm genug. Ich werde dort nicht wieder bestellen.

I did not receive my package. I left three emails stating just that. I get a reply days later that said “I’m sorry your package has already been shipped”. I told them I did not get my package and asked for a refund, I have not heard back. Their customer service is super crappy. The product are ok but I will not ever be ordering from them again.

I didn’t receive all my items, I’m still waiting for the first replacement package that btw is incomplete and idk if this first replacement is going to have every item since the carrier that will bring it to Guatemala stated that the package is only 2 pounds for 9 products and one of those is a 6 pallets vault! I’m tired of this! I’ve already spent more than $200 to bring only 4 items to Guatemala and I’m going to spend even more if this keeps going on! I really love your products but you don’t have a great service, I’m really disappointed 😔

I never ordered anything from you! I tried but you canceled my order and when I went back to re-order it it was sold out.

takes forever to ship, I haven't got my order yet, it's been over 40 days

It’s been over a month and my package is still in the US! Not sure if I’ll even receive it

Today marks exactly 6 weeks since I ordered and I still haven't received the goods despite it being shipped over 5 weeks ago. The status of my shipment was last updated on Dec 1st, today is January 4th. Honestly if I could I would give 0 stars.

Didnt Receive my package and I contacted them and they weren’t helpful