colour N.
horrible customer service.
horrible customer service from colourpop. my service rep’s name is monse m.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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colour N.
horrible customer service from colourpop. my service rep’s name is monse m.
Roxanne M.
Forgot 1 of 2 palettes ordered
Gaby
Lipsticks did not meet my expectations. I have owned colourpop lipsticks before and they were acceptable. Unfortunately, the ones I received have no pigment and require multiple layers to even appear the color they’re supposed to be. On top of that they dry and crack. I bought 8 lipsticks and 6 of them were like this. Very disappointed and will not buy from this company again.
chloe W.
Package got lost and they told me 8f they send me a new one and they loose it again its tough luck, got my refund back quick tho but sad I really wanted to try the brand just get better international shipping please
Lily
Terrible customer service. I ended up canceling my order, not shopping here again.
j M.
I never received my order and my credit card was charged. I sent an inquiry and they asked me to send them a different delivery address and I don’t have one.
Paige
I did not receive any help. I placed my order in November and it’s ridiculous that I haven’t received it yet.
Madison S.
Ordered “You’re so Vine” bundle when it was first released. The bundle includes eyeliner and the eyeshadow palette, however I only received eyeliner. It has been around a month and they haven’t sent me a replacement, or given me a refund. Now the palette is out of stock and I worry I won’t receive it.