Iris
the shadow delivered were broke
the shadow delivered were broke. No reply were made to my email.

ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.
Colourpop (colourpop.com) has 45,188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Iris
the shadow delivered were broke. No reply were made to my email.
Anna F.
I notified customer service that my stone cold fox arrived damaged and broken and they ignored and refused to Help correct what happened
Lauren V.
Ship my animal crossing please
valentina H.
i havent recive my order yet and its been more than a month sence i buy it
Geny C.
Received a broken eyeshadow, tweeted colourpop and was completely ignored multiple times. Very dissatisfied with the customer service.
Marina Manzano M.
My order never arrived, I'm trying contact by e-mail and instagram, nobody replies, I already paid, and I didn't receive my order. I'll never purchase anything from you ever again.
Sals
Customer service takes days and days to respond, straight up stops responding after a while, and is the most unhelpful, inattentive, uncaring customer service I've ever received. Offers no real solutions to problems and takes no responsibility for products being damaged. Never got a refund or return processed. Don't waste your time on their website, if anything goes wrong you're pretty much screwed.
Carroll
I ordered two items and only received one. I emailed as directed on the website but never received a response. I was charged for two items. Quite unhappy with the lack of customer service.