ColourpopReviews of colourpop.com

I have not received my order and have sent 3 emails to customer service and nothing, no answer

I still have not received my palette, I tried to conctacg the customer service to know info about the shipping, I was told that my request had been seen and someone would reply soon. Nobody did

It took two weeks to get to my home. The wine & only eye shadow Palette was broke. Today I opened the mandalorian the child palette and the force shadow was broke. Unfortunately, color pop has no customer service and doesn't back their products or accept returns. Will not buy another thing from this company. There are other companions that have the same or better quality products and far superior customer service.

my order has been stopped since 12/26/2020 and now I can no longer track it through the email you sent me

Unfortunately, the order never arrived and the post office couldn't find the package either. :( And there was no refund either. 70 euros spent on nothing!

Worst customer service I have ever encountered with an online order. I paid $30 for products, only received $14 worth of product, then received coupon codes for $10 and for $6 which cannot be used together nor towards shipping. This is ridiculous, and forces me to pay an extra $12 for shipping if I want to be able to actually receive anything for my money. You should be ashamed of this practice. I am 22 years old and will NEVER order from ColourPop again, and will encourage everyone I know to do the same.

horrible company. they sent me the wrong palette and it took them a whole week to let me know they couldn’t send me a new one. i managed to get a ‘complimentary refund’ just this once. save your money and go somewhere else with better customer support. the whole process of trying to get one answer was ridiculous. never ever recommending anyone to buy from here. i’m sure not buying here again :)

My product never arrived.