ColourpopReviews of colourpop.com

They plainly suck. Could not refund me when I accidentally bought 2 pallets.

This is absolutely horrible experience! I waited for the items for more than a month. After finally receiving it, the items were all damaged. After submitting the problem to customer service, there are still no response! Very disappointed and wanted to just return everything!!!

Glad it’s not only me having bad experience, don’t normally leave reviews feel compelled to. Never ever buying from them again, very poor customer service. No acknowledgement of my emails or replies when trying to track my order. Order finally received with a damaged eyeshadow palette, email them with photo evidence again...you guessed it...no acknowledgement or replies. Good job it’s not an expensive one. Yes majority of Colourpop Cosmetics buyers have given ‘glowing’ reviews. I urge you to order double of everything to a avoid disappointment or if you have money to waste cos you ain’t getting a refund.

I placed an order for several eyeshadows and 2 of them came damaged. I emailed their customer service twice and never once got a response back. Horrible customer service! Stealing peoples money! If don’t have problems with your order great, but if you do they do not get back with you and they don’t have a phone number you can call - only email.

I received the wrong product, emailed them twice about it trying to solve the problem and received no answer. I ended up sending the product to the correct customer myself. I have never seen what I ordered.

J'ai reçu un produit cassé, et il en manquait un. Je leur ai envoyé un mail avec une photo pour le produit cassé et je n'ai eu aucune réponse. C'est dommage parce que les autres produits sont géniaux

I received the wrong item and I reported it with all evidence but nobody got back to me!

My order did not arrive. I emailed customer service and they pretty much told me to contact my delivery carrier for they were not responsible anymore. Horrible customer service.