ColourpopReviews of colourpop.com

My package was a bit late which was fine I get it, but when my package arrived one of the items were missing and I tried contacting but I still did not get a response. I contacted for the second time 11/01/2024

The fallout is so massive, one of the pressed pigments just fell off the pan. All of it. As a single piece. I get that working with pressed pigments vs eyeshadow has a learning curve, but pressed pigments are supposed to be very pigmented. These are neither easy to work with nor pigmented, they don't last more than a couple of hours (with the same techniques I use to make other products stay all day long, so might be I need to learn new techniques), and I have to basically scrub my face before foundation from all the fallout, forget putting foundation before eyes with these products!

the advertisement was beautiful but the actual product was not as pictured. the product was thin and watery.

Shipping took forever and 2 items were not in my package! There is no phone number to contact this company! You have to ONLY EMAIL and wait.. Terrible business practice. The makeup.. gel eyeliners are great, too bad the company itself is not. I ordred 5 for a discount..and only received 3 of them, did not get my other color, so now only 3 of same color.. ugh. Better off ordering on Amazon for more $, at least shipment quick and can contact easily if an issue arises.

I ordered two bottles of concealer 40n, which I’ve used for a couple years now. Both bottles are a completely different color than what I’ve gotten in the past. Very disappointed.

Well, I like the products that I have, however, the frosty pallet could be more pigmented and have a longer lasting power, especially for pastel colors that kind of goes to dust and wears off within a couple hours. The shipping of this product was absolutely abysmal. I ordered my product December 2 or third, for my daughter‘s birthday, which was December 9. I was told wouldn’t actually receive the product until December 22, making her birthday gift now a Christmas gift. And this was one of her main gifts that she had asked for her birthday. When I inquired about it, I was told that it was not even shipped at that point, and then I would still need to wait 7 to 10 days for the pallet to even arrive. I never ended up receiving my shipment. Had I known that shipping would’ve been like this I would’ve just purchased it inside of an Ulta, has made me leery of ever needing to purchase the product for a special occasion or a gift ever again. I will probably purchase for super clearance deals, but only if there’s not any holiday or occasion that I am specifically going to use the product for from now on. I will have to go into a store and pray that they have the product there.

They sent me palettes that appear used like someone tested them and then returned them. I emailed the company they tried to say it was probably a rough shipment and I had to prove it by sending photos. Makes no sense. I get they were trying offload old product for the new but sending out returns as “new” is wrong and risky. I should not be at risk for an eye infection. I don’t think I will buy again from them.

I ordered on 12/7/24 and it’s 1/12/25 and haven’t received my order. I would look at the shipping time before ordering because if I had known it would take 3+ weeks I wouldn’t have ordered.