ColourpopReviews of colourpop.com

Never got my first package, customer service sent out another one which is fine, but the shipment was cancelled so now I lost $40, and I have nothing, thanks colourpop, first and last time I’m ordering.

I have been waiting for a response on my order since January, it is not mid March. My package was returned to sender and I cannot get in contact with any type of customer service member to resend my package or process my refund. I am always told to wait 24-48 hours to receive a response but it has now been over 2 months with not one single response and bi-weekly inquiries for help. For a company with such stature, it is incredible the lack of customer service and what a scam it is. Not ordering here or recommending again to anyone for that matter.

I was ignored so that color pop would Not have to give me the sale price on items I just ordered seconds before the sale started!! I am Angry and Will Never Order From color pop Ever Again!! I Will make sure my Friends and Family Don't either!!!

Horrible customer service. Products arrived broken. Facebook chat directs you to put in a support ticket which is still not answered after several weeks. I have now seen many many reviews like mine... unacceptable. Do NOT order from Colourpop!

I got the wrong order MONTHS ago, not even the right name on the package. When I contacted then, I never received one back, so I'm out about 100$ :/

Colourpop sent me a wrong pallet and didn't respond on email. Awful costumer service

They sent me the wrong item and I have been trying to contact them for days now repeatedly trying to get the proper items sent to me and the website said they’d get back to me in 48 hours but it’s been over a week and they still haven’t responded to both of my emails. I seriously haven’t heard a single thing from them. Usually I love color pop and all of their stuff but their customer service really SUCKS. I can’t believe there’s no way to contact them other than through an email that they don’t even respond to.

My wife was so excited when she saw the pink truffle and shimmer set back in stock. She was thrilled honestly after checking everyday and every hour. I purchased it for her and 2 weeks later we receive an email stating my order cannot be fulfilled. I am pretty upset that it really let her down. There was pretty much no response from customer service after and no one offered to make this better so she could at least be happy.